BLUEBELL ADMIN SERVICES LTD t/a BLUEBELL BOOKKEEPING & ADMIN
Website Terms & Conditions
These website terms provide general information about how Bluebell Admin Services Ltd, trading as Bluebell Bookkeeping & Admin (“Bluebell”, “we”, “us” or “our”), provides services. They do not replace the client-specific Proposal, Letter of Engagement or Terms of Business. Where there is any conflict, the client-specific engagement documents and Terms of Business take precedence.
1. Who we are
Bluebell Admin Services Ltd trades as Bluebell Bookkeeping & Admin and provides bookkeeping and related business support services. We primarily provide services on a business-to-business basis.
Bluebell Admin Services Ltd is registered in England and Wales under company number 12722201. Registered office: Hitherwood, The Street, Rotherwick, Hampshire, RG27 9BL.
2. Agreeing services
The services we agree to provide, the scope of the work and the applicable fees are set out in the Proposal, Letter of Engagement and/or other written engagement documentation supplied to the client. Changes to the scope of work should be agreed between us and may require an updated proposal or written confirmation.
Nothing on this website by itself creates a client relationship or obliges Bluebell to accept an engagement.
3. Fees, payment and third-party costs
Fees and payment arrangements are set out in the relevant proposal or engagement documents. Where fixed fees are agreed, they may be payable in advance as stated in the proposal. Additional work outside the agreed scope may be charged separately once agreed.
Where Bluebell supplies or arranges software, subscriptions or other third-party services as part of an engagement, increases imposed by the relevant supplier may be passed on to the client in accordance with the engagement terms. Any material fee change will be communicated in advance where required by those terms.
4. Client responsibilities
Clients are responsible for providing complete, accurate and timely information and for telling us promptly about relevant changes. Our work and advice may depend on the information supplied to us, and delays or inaccuracies can affect our ability to complete work or meet deadlines.
Unless expressly agreed otherwise, the client remains responsible for business decisions, approving returns or submissions where required, and paying taxes, liabilities and other amounts due.
5. Employees, subcontractors and other professionals
Bluebell may use appropriately authorised employees, trusted subcontractors or other professionals to assist with agreed services. Access to client information is limited to what is reasonably required for the work, and confidentiality, security and data-protection requirements apply.
6. Confidentiality, data protection and technology
We treat client information as confidential except where disclosure is authorised, reasonably necessary to provide the agreed service, or required by law, regulation or professional obligation.
Personal information is handled in accordance with our Privacy & Data Protection Notice. We may use approved software and technology providers, including appropriate AI tools, as explained in our published privacy and AI transparency information.
7. Professional standards and conflicts of interest
Bluebell works in accordance with applicable legal, regulatory and professional obligations. We may act for other clients whose businesses or interests are similar to yours, provided any conflict of interest can be properly managed. If a conflict cannot be managed appropriately, we may need to decline or end an engagement.
8. Intellectual property and use of our work
Unless the engagement documents state otherwise, Bluebell retains copyright in documents, templates, methodologies and materials created by us. Client-specific outputs may be used by the client for the purpose for which they were prepared once the relevant fees have been paid.
Our work is prepared for the client and the agreed purpose. It should not be relied upon by a third party, or for a different purpose, without our written agreement.
9. Liability
We will provide our services with reasonable care and skill. The detailed limitations and responsibilities applying to a particular engagement are set out in the relevant Letter of Engagement and Terms of Business.
Nothing in these website terms excludes or restricts liability where it would be unlawful to do so, including any liability that cannot legally be excluded or limited. Where a client is acting as a consumer, nothing in these terms affects any statutory consumer rights that apply.
10. Suspension, termination and circumstances beyond our control
The engagement documents explain how either party may end the relationship and what happens to work, fees and records on termination. Bluebell may also suspend work where fees remain unpaid, necessary information is not provided, legal or regulatory requirements prevent us from continuing, or it would otherwise be unreasonable or unsafe to continue.
We are not responsible for delay or failure caused by events genuinely outside our reasonable control, although we will take reasonable steps to minimise disruption where practicable.
11. Complaints
If you are unhappy with any part of our service, please tell us so that we have the opportunity to review the matter and try to put it right. Details of how to raise a complaint and what happens next are available on our Complaints page.
12. Website information
We take reasonable care to keep the information on this website accurate and up to date, but general website content is not a substitute for advice based on a client’s particular circumstances. Website content may be updated or withdrawn from time to time.
13. Governing law
Unless the client-specific engagement documents state otherwise, these website terms and any dispute relating to them are governed by the law of England and Wales, subject to any mandatory rights or protections that apply by law.
14. Contact
Bluebell Admin Services Ltd t/a Bluebell Bookkeeping & Admin
Hitherwood, The Street, Rotherwick, Hampshire, RG27 9BL
Email: info@bluebelladmin.co.uk
Telephone: 01256 268998
Last reviewed: September 2026